Terms of service

These Terms and Conditions ("Terms") govern your access to and use of acemend.com (the "Site") and the purchase of any products from Acemend LLC ("Acemend", "we", "us", or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Eligibility

By using this Site, you confirm that you are at least the age of majority in your place of residence and that you have the legal capacity to enter into a binding agreement.

Products and Pricing

We make every effort to display our products and their prices accurately. All prices are shown in US Dollars (USD) and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.

Product images are for illustrative purposes. While we aim to display colours and details accurately, we cannot guarantee that your device's display accurately reflects the actual product.

Product Use and Health Disclaimer

Our products are wellness and comfort accessories intended for general everyday use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Product descriptions and any wellness information provided are for general informational purposes only and are not a substitute for professional medical advice. If you have a health condition, are pregnant, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.

Orders and Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including product unavailability, errors in pricing or product information, or suspected fraud. A contract is formed only when we send you an order confirmation and dispatch your item.

Payment

Payment must be made in full at the time of ordering through the payment methods offered at checkout. By submitting payment information, you confirm that you are authorized to use the payment method provided.

Shipping and Returns

Shipping timelines, costs, and destinations are set out in our Shipping Policy. Returns, replacements, and refunds are governed by our Return & Refund Policy. Both policies form part of these Terms.

Intellectual Property

All content on the Site — including text, graphics, logos, images, and product descriptions — is the property of Acemend LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Acemend LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes take effect once posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact Us

For questions about these Terms, contact us at support@acemend.com.